Payment Option
Cash
Credit Card
Paypal
Trade


Store Hours
Our shop is open from 9:00 a.m. to 9:00 p.m., Monday through Saturday.

We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day(s) prior to the following major
holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week,
Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day.
Specialty Services

We specialize in the following services:
Large inventory of fresh flowers
Tropical  Arrangements
Plants Design
European/dish gardens
Contemporary and traditional arrangements
High-style floral arrangements
Silk arrangements
Dried floral arrangements
Weddings
Funeral designs
Extensive gift line
Gourmet and fruit baskets
Gift baskets
Greeting cards
Candles



Contact Information
If you have any questions or need more information, please call us directly at (323)2527-3096. We're always
here to serve you and make your flower-sending experience a pleasure.

Pro Florist  
Your Address  www.yourname.com
Los Angeles, CA 90041



Delivery Policy
A local delivery fee of $ 10.00 will be added to each order, for each address. (For deliveries outside our local
delivery area, this fee may vary.)

U.S. orders must be received before noon in the recipient's time zone to assure same-day delivery. Orders
received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept
international orders over the Internet.


Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in
various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement,
using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to
increased demand, especially during major holidays. In single-flower arrangements, such as an all rose
bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.




Privacy Policy
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer
privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name,
e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We
use this information to determine our users demographics and interests, so that we can better understand and
serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your
computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let
us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior
visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent
the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving
emails from us. If you opt-in to receive information from us, we may use your purchase history, contact
information and other registration information to provide you with more relevant information and email content.
We may send emails to our users regarding changes in our services or other information we believe will be of
interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no
emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us
correspondence about your activities on our site, we may collect such information. We may use that information
and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and
enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other
businesses, but these statistics will include no personally identifying information.

We may share your information with Pro-florist network and other reputable vendors for the purpose of sending
out special offers via email and/ or in connection with the services provided by our site such as the delivery of
flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will
never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required
to disclose information to the government or third parties under certain circumstances, or third parties may
unlawfully intercept or access transmissions or private communications. We can (and you authorize us to)
disclose any information about you to law enforcement or other government officials as we, in our sole
discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property
infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our
control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the
industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we
caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of
such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes.
By using our site, you consent to the collection and use of your information by us as described in this Privacy
Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.
Pro-Florist   proudly serves the Community area.. We are family owned and operated. We are committed to
offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all
of our customers are important, our professional staff is dedicated to making your experience a pleasant one.
That is why we always go the extra mile to make your floral gift perfect.

Let  Pro-Florist Network   be your first choice for flowers.
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Substitution Policy            Payment Options                               Contact Information                   Privacy Policy
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